Anyone who received a PPP loan in 2020 should have applied for forgiveness by now. Click here to access the online-self-service application portal. For any questions regarding access to the Fifth Third loan forgiveness application portal, please contact the PPP Central Support Team at 877-579-5300, M-F, 8 am – 5 pm ET.

Visit this page for other questions about the PPP loan forgiveness process.

The SBA released a streamlined loan forgiveness application for Paycheck Protection Program loans $150,000 or less. This application can be used for First or Second Draw loans and does not require any documentation to be provided when applying for loan forgiveness. Certain exceptions for Second Draw loans apply. Scroll to the right for more information.

Borrowers who received a Second Draw PPP Loan of $150,000 or less are required to provide documentation to illustrate a decline in gross receipts of at least 25% for any calendar quarter in 2020 compared to the same quarter in 2019.  This information will be submitted when completing an application for loan forgiveness if not previously provided to Fifth Third. Acceptable documentation includes financial statements and tax returns.

Fifth Third is accepting PPP loan forgiveness applications through an online self-service application portal. The authorized signer of the PPP loan would have received an email with login instructions. The portal can be accessed by clicking here. For any questions regarding access to the Fifth Third loan forgiveness online self-service application portal, please contact the PPP Central Support Team at 877-579-5300, M-F, 8 am – 5 pm ET.

When providing bank statements, include sufficient detail to show who received the funds.

When including non-payroll expenses, don’t forget the SBA requires non-payroll documentation that proves existence prior to 2/15/2020.


When submitting required supporting documentation, verify that your business name is reflected on the document.

Resources to navigate the loan forgiveness process

The Paycheck Protection Program (PPP) has been implemented by the Small Business Administration with support from the Department of the Treasury.  This program provides small businesses with loans that can be forgiven in whole, or in part.  These funds can be used to pay up to 24 weeks of payroll costs including benefits. Funds can also be used to pay interest on mortgages, rent, utilities, operations expenditures, property damage costs, supplier costs and worker protection.

Small businesses and eligible nonprofit organizations, Veterans organizations, and Tribal businesses described in the Small Business Act, as well as individuals who are self-employed or are independent contractors, are eligible if they also meet program size standards.

The tools and resources on this site provide specific guidance on how to best navigate and prepare the information needed to complete the loan forgiveness application process yourself, or with your adviser(s).

Informational videos, checklists, FAQs and webinars have been customized by business type to make the loan forgiveness application process simple and easy.

Best Practices for Preparing for PPP Loan Forgiveness

Fifth Third Bank, National Association and Aprio provide the following content as general guidance offered on an informational basis to assist you and your company in evaluating the SBA programs. Due to the evolving nature of the SBA programs, and the lack of final published regulations, additional changes may affect the validity or timeliness of the content. Every client situation is unique, so Fifth Third Bank and Aprio recommend that you consult legal counsel to determine the best outcome for your company based on your company’s specific circumstances. Aprio does not represent any financial institution or serve as an agent for any financial institution, and Aprio is not responsible for the actions of any other third party.